Terms & Conditions
All of our standard products come with a 1 year warranty against defects in material or workmanship. The warranty is issued to the original purchaser only, and is not transferable in any way at any time. This warranty shall not apply to any damage or product failure that is caused by any condition beyond Shaxon Industries control, including, but not limited to, misuse, neglect, accidental damage, improper installation or application, alteration, acts of God, or normal wear and tear. Shaxon Industries shall not be liable for any costs of removal or installation. Shaxon’s sole and exclusive obligation under this warranty shall be limited to repair or replacement of the defective item at Shaxon’s discretion.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. SHAXON MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. SHAXON SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST OR ANTICIPATED PROFITS, DELAY, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES
Limitation of Liability:
IN NO EVENT SHALL SHAXON INDUSTRIES, INC., ITS SUBSIDIARIES OR AFFILIATES OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY, “SHAXON INDUSTRIES, INC.”) BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO: LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT SHAXON INDUSTRIES, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES; YOU AGREE THAT SHAXON INDUSTRIES, INC., MAXIMUM LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO THIS AGREEMENT.
A return or exchange for an item purchased through the online store may be requested within your My Account portal. Return freight charges are not covered.
All returns must have a Return Merchandise Authorization (RMA) number, must be in original condition and must be requested within thirty (30) days from the date of purchase. Any return for any reason other than defects or shipping discrepancies will be charged a fifteen percent (15%) restocking fee. Please note that CUSTOM CABLE ASSEMBLIES/CUSTOM PRODUCTS ARE NON-RETURNABLE AND NON-CANCELABLE.
Shaxon Industries, Inc. accepts Visa, MasterCard, Discover, American Express, Checks and Money Orders for resale accounts. Our online shopping experience accepts Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, Google Pay, and digital wallets. We do not add any credit card surcharges. Open account terms are available to qualifying resellers only – please contact your Account Manager at (800) 345-8295 for additional information.
Online orders will have a payment receipt presented upon payment completion as well as emailed to the email address provided during the checkout process. In the event that the buyer does not receive any invoice by mail after ten (10) days upon receipt of shipment, the buyer shall request the invoice via registered mail, email or fax within fifteen (15) days of the billing date. Otherwise the invoice will be considered correct, full payment shall be fulfilled.
All N30 (Net 30) invoices are due thirty (30) days from shipping. All invoices become delinquent after (30) thirty days from date of shipping. As a condition of the sales agreement, a monthly finance charge of the lesser of one and a half percent(1.5%) per month or the maximum permitted by law will be added to all past due invoices until paid in full. All past due accounts over forty-five (45) days will be placed on hold until the balance is paid in full.
Shaxon Industries, Inc. sustains security interest on the merchandise stated above. Venue shall lie in Orange County, California, and the rights and obligations of the parties hereto shall be enforced in the state of California.
Trademarks are the property of their respective owners.
©2020 Shaxon Industries, Inc. All rights reserved. The information in this document is subject to change without notice.